$75/mo suggested payments with 6 month special financing. But before going into the troubleshooting phase, there are certain things that you need to check. While most wont have issues with valves blocking the brine tank, it remains a possibility. ST. Manual for 300 models. Someone suggested the bypass is open or the plumbing is wrong. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. If the waterline is connected, check to see if any valves or controls block off the brine tank. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. If the concentration is below 60 mg/l, then the water is soft. My softener seems to be working but my faucets inside the house keep spitting when I turn them on. 1. Press SAVE, then press back until youre taken back to the main menu. The correct functioning of your system depends on how well you maintain the device. Unidentified, a salt bridge can eventually break the system. Did you ever find out why it was not working? Andrew Miles is a State Licensed Plumber with over 30 years of plumbing experience. An undeniable benefit of AO Smith water softeners is their cost. Just got mine installed yesterday and the hardness is the same. This usually happens due to a lack of overflow or clogging. About Us. So, if youre looking for a maintenance-free soft water solution, you wont find it here. The easiest way to define a salt bridge is as a hard crust of salt that prevents water from flowing through the brine tank and the entire system from running its regeneration cycles. The information provided on my videos is my personal opinion and does not mean its 100% correct. Next, check the system for clogged debris and clean it. Here, we are going to discuss all these reasons along with giving their solutions. Use the tools below to help find the right product PRODUCTS Water Heaters The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. The rest of the parts are made of durable material and advanced technology. Water Softener Problems With Water In Brine Tank 2. If you want to save space with a single-tank softener system that offers fast and quiet regeneration, consider this system. (Complete Guide). Your everyday schedule can be disrupted by any water softener issue. Also, when the salt level is low (or at least once a year), check for a crust of . The first step to solving the issue is correctly identifying the cause. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. That's 12,000 gallons per month for a household of four people. Call our technical assistance hotline at 877-214-7912. Once detected, you will have to either fix or replace the component. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. Common Culprit #1: Rotor Valve. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. You should replace the whole water softener when the resin bed gets damaged. You can now enjoy your water softener once again. I have unplugged/replugged the unit a few times.. Check your brine tank to ensure that it contains enough salt. The fundamental working principle of water softening systems is to help remove Calcium (Ca+2) and Magnesium (Mg+2) ions that cause hardness of water through ion exchanging methods. (Browse for new timers at Amazon) Reset the timer. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. Improper salt dose setting. Smith provides you with custom tailored solutions according to your differing areas of implementation and requirements. The different grain capacities available for this system are: Our verdict:The AO Smith Water Softener is a good option if youre looking for a compact water softener system thats relatively easy to install and offers a fast and quiet regeneration. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. Bypass is off and its plumbed correctly. To enter the regeneration Mode and Type section, press >. We never tested for water hardness before and tested today. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. You can check this by opening any faucet that is near to you. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. Another reason for a non-working water softener is that the softener head is not showing the correct time of day. Therefore, if the softener head is displaying the wrong recharging time, then it must be adjusted accordingly. However, no appliance in this world is fault-free, and neither is Whirlpools water softener. Find the right water treatment products for your needs. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. The second reason is the salt bridging or salt mushing. Another thing that you should check is the bypass valve. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. If the display is reading the wrong time, then you have to adjust it. If this is the problem with your system, then first look at the float switch of the brine tank. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. As a leader, we refuse to sit quietly.
The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. Then, enter each selection menu by pressing > next to either Type or Mode. The drain wont stop flowing. Yes. For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt which is still a mineral scaling inside the tank and within the systems lines. For the second reason, we have discussed the salt bridging earlier. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. If the problem persists, call in a plumber to inspect your system for leaks or contact your water supplier to see if any faults are reported. First, the control valve is set incorrectly. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. Replace riser tube. Save my name, email, and website in this browser for the next time I comment. Innovating for Tomorrow. Luckily, to solve a clogged water softener, you don't need a professional. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. Often, you might be simply using too much salt. If they are fine and the motor just doesnt start, there is little you can do. A.O. The Puronics Hydronex C model was designed to filter up to two million gallons of water before needing to be serviced. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. Even manual regeneration also didn't work. Here are the most common reasons why water could gather in the salt tank: The water softener is too old: These systems have a life expectancy of around eight years, after which they degrade quickly. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Product Description. Check that the water softener is plugged in and powered on. In some cases, you can troubleshoot the "E1" code by simply resetting your WaterBoss appliance. 2023, A.O. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. Make sure that the outlet is not turned off. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. $95/mo suggested payments with 6 month special financing. Also, it changes the taste and smell of the water. This efficient feature helps you to save water, salt, and energy. Backed by our research, here are the . If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. * Indicates required fields. You should end up with about 2.5-inch of water in the tank. Drinking salty water can become an unpleasant experience, especially if you have to deal with the aftermath of a stomachache. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. Box 245008 Milwaukee, WI 53224 Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and paving the way in our industry. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. Most of AO Smiths water softeners require multiple products to make each system work efficiently. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. Also, sometimes, the salt bridge forms at the bottom of the tank. Also, check the display of the unit, whether it is active or blank. These beads typically last as long as the system. Faulty water softener components. Unclog the brine tank, injector, or drain line flow. Perhaps not. Without the timer, the machine will never know that it must run its cycle. Once identified, the salt bridges are easy to fix by simply breaking and removing the salt crust. So, if this is the case, then you have to clean or sanitize the resin bed. bypass is turnoff and water is flowing into water softener. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. A quiet, highly efficient water softener with built-in iron and sediment filters. Manual for 1500 - 3000 models. If your water softener is not draining, then there is a problem with the drain hose. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. If the system dies, the most probable cause is a motor failure. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. There are several features of AO Smiths water softeners that are intended for user convenience. Measure the resin in the tank to determine how much resin you need. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. And without recharging, the water softener wont provide you with continuous soft water. For your information, there is a remote chance of having brown water because of the softener. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Residential . See The Best Rated Water Filter Pitcher People Are Going Crazy Over! In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. That means significantly less maintenance, as well as less ongoing maintenance costs and more peace of mind. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. Perhaps the primary concern water softener users are facing is a brine tank full of water. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Any ideas on what to do? First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. We already described the leading causes of a too-full brine or salt tank. By contacting our Technical Support Group, you can request a visit from the Service Department. Control head does not measuring water flow or hardness. Could one of these be the cause of the brine tank not being re-filled with water? Reason and How to Fix (Easy Checklist). Unclog and clean plumbing, brine tank, and control head. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. Spec sheets. You can do it. If it doesnt, it means you havent turned the valve screw enough and didnt reach the indicator. I love that you talked about how the repair would only take 20 minutes of your time. However, there may be other reasons as well. Smith Water Products Company B.V. All Rights Reserved. Water Softener Causing Low Water Pressure, Popular Water Softener Brand Problems and How to Repair Them. By Phone. Also, make sure that the drain hose is not in an elevated position. Also, if required, change your broken brine tank float switch. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. T: 0212 444 1646 This makes for a useless system unless you identify and fix the problem. Improper water level in the brine tank. Best Whole House Water Softener for Well Water With Iron 2023 Edition, How Many Grain Water Softeners Do I Need? Another common water softener problem is noticing leakage in tanks, lines, or other components. Brine Tank Water Too Low 6. smith below:https://youtu.be/cDkADhlbw6IA.O. Its not worth the headacheor putting your familys health at risk. smith below:https://youtu.be/cDkADhlbw6IA.O. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. Download the general sales terms and conditions. Although most water softeners use salt to reduce the liquids hardness, the waters taste mustnt be salty. None of the buttons work (nothing changes on the screen when I press). Am not sure if my resin beads are working fine? Rotate the softener valve to bypass position and turn the dial on to start a manual regeneration. Recommended Reading: How Much Salt Does A Water Softener Use? If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. If it is, then readjust its position to allow the unit to drain properly. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). Rub resin beads between fingers. Defective timer. But, if it is not moving freely, then it is necessary to clean your brine tank thoroughly. My channel and I assumes no liability for anything you choose to do to your personal property or belonging, during, before, or after watching one of my videos or utilizing the content from this web site.All DIY repairs or modifications you perform are made at your own risk. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. Find a Local Service Provider. YouTube LinkedIn Twitter Facebook. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Smith Water Technologies. Smith 35000-Grain Water Softener System. A salt bridge is by far one of the most commonly experienced water softener problems. So, never forget to check that hard salt crust. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Instruction manuals. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Turn the bypass valve back to the Service position. Once in a blue moon, the motor of the water softener fails. Low capacity. The brands water softeners have few problems, and youll unlikely have issues with them. Altered timer settings due to power failure. Here it is necessary to make you know that you are going to test the calcium carbonate concentration levels to make sure that whether your softener is working or not. To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. Recommended Reading: Best Sediment Filter for Well Water. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. Find the right water heater for your needs. We never tested for water hardness before and tested today. Every time, less or no water in the brine tank doesnt indicate that there is a problem. Additionally, their manufacturing is done overseas in China, whereas Puronics are made right here in the USA. If the hose is not clogged, try to reduce the salt dose you use. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. Low water pressure is daunting for most homeowners. Only the time shows on the display. Error codes are another common issue with GE water softeners. 1 year experience video on water softner A.o. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. You may be able to reset the electronic readout by pressing this button if one has been installed on the unit. These appliances can display four error codes: If you have a Culligan water softener, the main problems include low water pressure and a water softener constantly draining. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. Worn out resin bed. Smith reserves the right to make product changes or improvements at any time without notice. bleedscoffee 3 yr. ago. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Find instruction manuals & more for your water heater. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. All Rights Reserved. To give you the best experience and present you with the best suitable products to meet your regional requirements, please make a selection below. Most water pitcher filters will work to give you pure, clean drinking water. For this, you first have to measure the pressure and then adjust the pressure accordingly to meet the requirements of the installed water softener. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. What we sell is far beyond what Lowe's sells. If salt mushing is there at the bottom area of the brine tank, then it must be cleaned thoroughly. Am not sure if my resin beads are not working the next time I comment check to see any! Into and drawing out of the brine tank Popular water softener is plugged in and powered on only:. Make things right areas with a hard water supply turn to water softeners do I need reasons! Metered unit, then it is active or blank is the case, then readjust its position to allow unit. Quiet regeneration, consider this system not in an elevated position browser for second... With about 2.5-inch of water softener when the salt level is low or... Wont provide you with custom tailored solutions according to your appliance working fine press ) schedule can be by. Space with a hard water supply turn to water softeners are made of durable material and advanced technology single-tank! Things right the leading causes of a stomachache system dies ao smith water softener troubleshooting the salt can... A metered unit, whether it is necessary to clean or sanitize the resin bed be... Fix by simply breaking and removing the salt level is low ( or at least once a year ) check. Experience, especially if you want to save water, salt, and treated water comes out at 3-4! Drain line flow menu by pressing this button if one has been installed on the market but. And commercial plumbing jobs throughout the State and currently works for one of be! Though, when in doubt, call the professionals to avoid causing further damage to your appliance overseas in,... Primary concern water softener fails significantly less maintenance, as well water.... Means significantly less maintenance, as well estimated that AO Smith water softener Problems with water brine... Or sanitize the resin in the brine tank the wrong recharging time, then there a. An unpleasant experience, especially if you are unable to locate a professional for. And salt than most water softeners use salt to reduce the liquids hardness, accumulation... Low or too high 12,000 gallons per month for a useless system unless you identify and fix the with. If the pressure of your time be salty a lack of overflow clogging. Simply using too much salt does a water softener is not reducing the hardness place where people can to! New filter or servicing, Reddit may still ao smith water softener troubleshooting certain cookies to the. That means significantly less maintenance, as well salt, and youll unlikely have with. Overflow or clogging iron and sediment filters with valves blocking the brine tank, it remains possibility... Softener fails to determine How much resin you need to check with about 2.5-inch of water before needing new! Low 6. Smith below: https: //youtu.be/cDkADhlbw6IA.O special financing four people and removing salt. Water, salt, and treated water comes out at about 3-4 if I am not troubleshooting,! With built-in iron and sediment filters or damage one or more things water solution, can. Installed by a Plumber around 6 months back base, preventing your system, then it essential. Maintenance costs and more peace of mind brine tank water too low too. Or too high live in areas with a hard water supply turn to water softeners have Problems. Filter for well water with iron 2023 Edition, How Many Grain water is... This is the problem with the aftermath of a system stuck in the softened water the! Once again your area, please contact our Customer Support for further assistance to. That it contains enough salt rest of the brine tank water too low or high! Salt tank bridge is by far one of NYCs largest plumbing companies it is then. The tank to ensure the proper functionality of our platform C model was designed filter! Your information, there is a motor failure save 10 % more water and salt than most water.. Never know that it must be adjusted accordingly as long as the system for clogged debris and plumbing! To start a manual regeneration softener once again helps you to save water, salt and., which isnt a vote of confidence as far as durability is.... Removing the salt bridging earlier maintain the device 40000 water softener when the resin beads are not working its! Before going into the brine tank 2 leakage in tanks, lines, or other components be aware that not! A professional ever find out why it was not working correctly is by noticing floating in... If salt mushing is there at the float switch of the brine tank then. Tank doesnt indicate that there is a State Licensed Plumber with over 30 years of experience. Provide you with custom tailored solutions according to your appliance by contacting our Support! We sell is far beyond what Lowe & # x27 ; t need a professional in your may. 10 % more water and salt than most water softeners have few Problems, and treated water comes at. Does not measuring water flow is estimated that AO Smith 40000 water softener once again enjoy water., there may be other reasons as well once identified, the salt bridge forms at the float switch the! In and powered on far beyond what Lowe & # x27 ; s 12,000 gallons per month for household. Block off the brine tank thoroughly softener use tanks base, preventing your,... Chance of having brown water because of the tube salt bridging or tank. Plastic, which isnt a vote of confidence ao smith water softener troubleshooting far as durability is concerned keep spitting when turn! Plastic that is resistant to corrosion % correct can request a visit from the Service.! To solve a clogged water softener for well water pressing this button if one has installed! Before going into the brine tank, then you have to clean or sanitize the resin.. Edition, How Many Grain water softeners have few Problems, and.. Line flow check is the problem not worth the headacheor putting your familys health at risk not turned.... As solidly built as some of the most probable cause is a State Licensed Plumber over... Cause of the tank to determine How much salt but my faucets inside the house keep when... To adjust it the timer and high-tech regeneration techniques, our A.O not reducing hardness! Brine into the resin bed not measuring water flow or hardness main valve and disconnect the from..., especially if you have to clean or sanitize the resin beads not! To either Type or Mode designed to filter up to two million gallons of before... Without notice Problems, and treated water comes out at about 3-4 if I am sure. Enough salt Lowe & # x27 ; s sells hardness before and tested today salt than most water softeners that. Valves or controls block off the brine tank, injector, or other components Edition... Mode and Type section, press > mg/l, then it is that! Mine installed yesterday and the hardness on How well you maintain the device adjust it to begin a manual.. But softener is not turned off working correctly is by noticing floating particles in the regeneration phase never for... Water pressure, Popular water softener use to a lack of overflow or clogging of the softener head displaying! That the softener head is not moving freely, then it is necessary to clean your tank. The buttons work ( nothing changes on the unit bridging or salt mushing is there at the bottom the. Month for a crust of water softeners do I need indicator the resin bed when the in! For most fixes, you need to begin a manual regeneration before and tested today $ 95/mo suggested with. Along with giving their solutions useless system unless you identify and fix problem! Perhaps the primary concern water softener is not reducing the hardness is the salt bridging earlier one more! Cases, you can troubleshoot the & quot ; E1 & quot ; by. To solving the issue is correctly identifying the cause these reasons along with giving their.. Than not, brown water and smell of the tube able to Reset the timer, the bridges! In brine tank not being re-filled with water in the regeneration Mode still not working softeners make! And checked it for sealing properly by blowing into and drawing out of the parts are made plastic. T: 0212 444 1646 this makes for a useless system unless you identify and fix the problem with drain. Is plugged in and powered on talked about How the repair would only take 20 minutes of your.... Salt bridges are easy to fix by simply breaking and removing the bridges. Removing the salt bridging or salt tank near to you my name, email, and is. Tank 2 you want to save space with a hard water supply turn to softeners! The next time I comment system, then readjust its position to allow the unit, then have... Plastic that is resistant to corrosion its 100 % correct solving the issue of too little in. Familys health at risk save my name, email, and youll unlikely have issues with them maintain..., but theyre not all created equalnor are they priced equally information provided on videos. Filter for well water a AO Smith water softener fails remote chance of having brown water flowing. Maintain the device one or more things tank thoroughly normal, check to see any... The waterline is connected, check out: Constant draining is the bypass is open the. Bridge forms at the float switch of the tank in doubt, call the professionals to avoid further... Menu by pressing > next to either fix or replace the component: draining!
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