", About Us Resources Careers Contact Us Facebook Instagram Yelp Twitter Indeed LinkedIn, 348 W Juana Ave Brookdale disagrees with this filing, and we intend to strongly defend ourselves against this case, she added. If you are just beginning the research process on how to pay for long-term care, it is helpful to have an idea about the type of care you or your loved one currently requires, as well as to anticipate future needs. The staff knows each resident's specific needs (medical, physical, emotional, personal preferences, and comfort) and they strive to meet those needs. One can view Deficiency Reports and Plans of Correction by residence. The grounds in the area are really nice. Going forward, Pacifica must develop and maintain an affirmative non-discrimination policy and a reasonable accommodation request form; update marketing and communications materials to highlight the companys commitment to fair housing; conduct trainingincluding onboarding training for new staffabout legal issues concerning people who are deaf or hard of hearing, as well as those in other protected classes; update its website to include information about accessibility, including for the deaf and hard of hearing; and make clear on its site that its facilities comply with federal and state fair housing and anti-discrimination laws. Located at 5500 NW 69 th Avenue, Lauderhill, Florida 33319, Pacifica Senior Living Forest Trace is a 194-bed assisted living facility that has been owned by Pacifica Lauderhill, LLC since August 2014. One can view violations and other reports by residence. The staff are always available to help meet any requests or desires and are extremely professional when they do so. Specific Cases Require Specific Lawyers. Use our list below to conduct research on assisted living facilities that you are considering, review any publicly available inspections or violation reports from the state licensing bodies. There are several ways that a seniors, caregivers or a family member can file, or submit a complaint against a health provider in California, including California's assisted living facilities and Residential Care Homes for the Elderly ( RCFE's ). Mr. Marcus subsequently suffered several falls that resulted in serious injuries, including a subdural hematoma, skin tears and lacerations to his head, hand, face, and arms. We provide free case consultations. It was very nice, very open, and a very homey environment. I would highly recommend Pacifica if you are looking to put a loved one in a memory care facility. BBB Business Profiles generally cover a three-year reporting period. "http":"https";js=d.createElement(s);js.className=c;js.src=p+"://widgets.reputation.com/src/client/widgets/widgets.js";fjs.parentNode.insertBefore(js,fjs);}(document,"script","reputation-wjs"); "I feel so grateful for the care and support that my mom receives at Pacifica Senior Living, especially over this difficult last year. Management at Pacifica is topnotch. In August 2021, a class-action lawsuit was filed against Pacifica Senior Living on Skylyn Road for allegedly forcing its senior residents to live in apartments without air conditioning during the summer months in Spartanburg, South Carolina, as reported by WSPA 7 News.. What should caregivers and potential residents know about Pacifica Senior Living Paradise Valley? After touring many assisted living facilities in the valley for my Uncle, I am so grateful I finally found Pacifica. Pros & Cons are excerpts from user reviews. Glassdoor has 303 Pacifica Senior Living reviews submitted anonymously by Pacifica Senior Living employees. Our mom has been there now just under a couple of months. On each occasion, I was told the credit would arrive soon due to a backlog. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. On the other hand, it could mean that state inspections are infrequent. My mom loved to sit on the porch and watch the birds and check on the flowers. Each state is divided into territories and has a lead ombudsman serving that area. If you or a loved one resided or currently . International Association of Better Business Bureaus. They remember that these people were once more vibrant and vital and they treat them respectfully and supportively. Pacifica San Leandro is really a good place to live. Theyve also been great at keeping in touch with me about everything that has been going on testing, visitation changes, and all the other issues weve faced during COVID.Thank you so much Pacifica Senior Living San Leandro, for giving my mom a great place to live and our family peace of mind. 65% of employees would recommend working at Pacifica Senior Living to a friend and 59% have a positive outlook for the business. By Paula Span. Describe the overall population of assisted living residents at Pacifica Senior Living Paradise Valley. For the most part mom would like to be with me and the family but since she needs specialized care I feel good about her being here. I appreciate the way the staff encourages interaction even coming to the rooms with refreshments. Sixteen senior living communities operated by multiple companies are facing lawsuits from a consortium of nonprofit fair housing organizations for allegedly not providing interpreters or other aids when testers posing as deaf prospective residents or family members called or visited. For example, California only requires one inspection every 5 years. The staff always treats her with respect, kindness and encouragement. The big advantage of Ombudsmen is that one can speak with a real human about the quality of care provided in an assisted living residence. My mom has been a resident at Pacifica for 4 1/2 years. Totally satisfied with the entire experience! I live in Gilbert and I drive 45 minutes to see my mother here. Seniorly estimated pricing for Pacifica Senior Living - Citrus Heights starts at $2,550 per month, which is below $4,473, the average monthly cost of independent living communities in Citrus Heights City, CA. The staff is excellent. They encourage you to walk, which is good. The staff walked me around, I went to the wrong building but the staff offered to help me and didn't just let me walk around. In another survey on the same date, the agency found that a resident had not been given medications on certain dates, with no explanations as to why the medication had not been administered, nor was the doctor notified that the medications had not been given. To watch how Erin interacts with the residents and their pleasant response to her puts me at ease she is very thorough. and get more details. #team #management #seniorliving #seniorcare #pacifica Jennifer McIlwain Petit Liked by Deepak Israni Join now to see all activity BBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They are not authored by Glassdoor. As part of the settlement agreement announced today, the defendants must also pay $140,000 in damages and attorneys fees. I feel like they are family! I was informed by the executive director, serving in the capacity of business office manager that she could expect a credit for overpayment 30 days from August 1,2020. We looked at multiple facilities were not happy with many other facilities finally found one that we thought would be perfect very close to the house very clean and new. Going to coordinate with local chambers of complaints against pacifica senior living facility complaints about due in. Caring and empathetic workers and staff are always in contact with me so he get the best quality care. Its a good place to work at, youd love it . Information is overwhelming negative and sometimes downright alarming. Would love to speak with someone in that place that actually cares and will do something about their communication problem. Highly highly recommend! Its really sad how staff was able to ignore someone's mother, father, sister, brother. They were getting ready to go to the mall or something like that in one of the shuttles. The advantage is that the data in completely verified. I've toured Pacifica Senior Living Paradise Valley and it's wonderful. As such, they can reduce a familys out-of-pocket care costs or reduce the hours they spend providing care themselves. The Cottages Senior Living Offers Memory Care 10 Reviews 1808 SE 182nd Ave, Portland, OR 97233 (800) 385-2527 Summary Reviews Costs Photos Amenities Description Map View Photos Get cost information Contact for Costs Find out availability Schedule a Tour Ask about payment options Get Options Reviews of The Cottages Senior Living -Easy to compare residences I would not move her anywhere from here. Publishes surveys and investigation reports online, One can view a list of organizations that have been penalized, Publishes annual survey and complaint investigations, One can view inspection reports and any deficiencies, Provides inspection reports and complaint investigation reports, One can view complaints and inspection reports by community. Our experience in searching for a facility started out as a nightmare and turned into a dream. Please visit this link to contact us. They know these elderly people are not able to move to another location by their selfs and some cant process information as well as they could when they were younger so they make up fake fees to take vulnerable peoples money. Since 2007, she has been doing the research to find answers to common concerns: housing, aging and health, staying safe and independent, and planning long-term. They even said my mother wasn't really suited to that environment, that she wasn't bad enough. As a matter of policy, BBB does not endorse any product, service or business. See Services. Pacifica Senior Living Paradise Valley Offers Assisted Living and Memory Care 34 Reviews 16621 N. 38th Street, Phoenix, AZ 85032 (800) 385-2527 Claim Caring.com Listing Summary Reviews Costs Photos Amenities Description Map View Photos Top Nearby Assisted Living Adagio ALH $$ Get Cost Details 1 Review Chateau of Arcadia document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Offices in Florida, California, Georgia, Illinois, Kentucky, Maryland, New Mexico, New York, Pennsylvania, Virginia, Washington DC and West Virginia | Business Hours: Monday - Friday (8:00 am - 6:00 pm) Updates will follow. They were great people. Pacifica Sun City Senior Living management team! International Association of Better Business Bureaus. Their bedroom was pretty large. The caregivers are friendly and take great care of my mom. And I thought she was going to a better place turns out that is not the case at all. Failure to respond to 3 complaint(s) filed against business. The facilities are very clean, very nice, and very well run. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Through its homeownership, credit access, tech equity, education, member services, public policy, community development, and enforcement initiatives, NFHA works to dismantle longstanding barriers to equity and build diverse, inclusive, well-resourced communities. This matter has been resolved and Pacifica has responded accordingly. We provide our members with lorem ipsum placeholder benefits summary. They have a terrible reputation in senior living. Read employee reviews and ratings on Glassdoor to decide if Pacifica Senior Living is right for you. The food is delicious and dietary staff is also excellent. Heidis positive attitude toward the current and future is truly a blessing. While it's cheaper than many other providers, Pacifica is not the cheapest option on the market. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? A third possibility is that it is simply a reflection of shoddy record keeping. Refusing to provide a qualified American Sign Language interpreter or other reasonable accommodation to ensure that the would-be resident or family member would be able to communicate effectively. I can't say enough good words about Pacifica Memory Care! Reviews are available for nearly all residences with the exception of minor adult foster care home with 1-4 residents. Code: Assisted Living Facility Violations Check Assisted Living Inspections & Violations by the State Assisted Living Choosing an Assisted Living Facility Assisted Living Facility Violations More Information Choosing an Assisted Living Facility - Checklist for Visiting Assisted Living Facilities - Admissions and Discharge Policies - Waiting Lists Furthermore, as tours are most commonly given by marketing directors, a visitor is likely to only see the highlights of the community. I would highly recommend Pacifica to both family and friends who are in need of a top notch memory care facility. A.S.R. Each state has different inspection schedules, licensing requirements and enforcement. This also happened when she first moved in; they supposedly made a mistake. The first downside one encounters is difficulty in accessing this information. The Pacifica Senior Living Facility currently cares for 59 seniors,. We have had an excellent experience with Pacificare. 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