Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. Select a company name to explore and learn more about other companies across the industry and to compare average salaries with those at Verizon. The proxy must be sent to every shareholder in advance of the company's annual shareholders meeting. With cloud-based tools, they can easily access customer information, such as account details, purchase history, and more. Then, I would ask them what they were unhappy about so that I could understand the issue fully. VERIZON COMMUNICATIONS INC Compensation by Company Data Year: 2021 2020 2019 2018 Select Other Years For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC Equity Cash Compensation Other Fiscal Year Ended in 2021 Enter an executive or company name The city with the highest average salary is New York, NY, where employees earn an average salary of $69,725. Civil Engineer 17,106 per month. 20. Verizon salary statistics is not exclusive and is for reference only. "About This Company" data & logos provided by. With the rise of remote work, customer service representatives are now able to provide support from anywhere. Cincinnati To be hired as a Customer Service Representative at Verizon, applicants must have a high school diploma or equivalent. Posted at 01:41h . Blackwood Overall my employment was a great experience. Cookie Notice Average Verizon hourly pay ranges from approximately $9.81 per hour for Greeter to $30.95 per hour for Customer Service Technician. Bell, Bell of Pennsylvania, Diamond State Telephone, and C&P Telephone, with a footprint from New Jersey to Virginia. Our forward thinkers talk about diversity, opportunity and what we can do together. ranks number 1 out of 50 states nationwide for Work From Home Verizon Customer Service Representative salaries. My employment at Verizon was a great career. the company. Was an overall decent experience. Minneapolis When I first started the goals were around 18-25 new lines of service and $4500-6000 in sales revenue. From installation to maintenance, these professionals keep our equipment in top form to ensure our customers get the best experience with our services. They may also reveal information or provide tips on interviewing skill requirements, and other factors that could help when applying for a position at that company. This report is not for commercial use. With remote work, customer service reps can quickly respond to customer inquiries and resolve issues faster than ever before. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. ", "Great offices, awesome benefits, good work culture, good pay.". From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. INR When working under pressure, I always prioritize my tasks first before moving on to other things. For more information, please see our Salary estimates are based on For those interested in conducting a detailed compensation analysis, we recommend that you review the entire proxy statement. Like Verizon Wireless workers, numerous American workers avail themselves of health insurance financed by their Read more, Compare the work satisfaction, stress and gender at Verizon Wireless with similar employers, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. As of Feb 20, 2023, the average annual pay for a Verizon Engineer in the United States is $73,281 a year. | Although Bell Atlantic was the surviving company name, the merged company moved its headquarters from Philadelphia to NYNEX's old headquarters in New York City. Engineering Consultant, Verizon salaries in Hyderabad/Secunderabad, Verizon salaries in Bengaluru/Bangalore, Verizon Software/Testing/Networking Salaries, Verizon Analytics & Business Intelligence Salaries, Verizon Architecture & Interior Design Salaries, Verizon Customer Service & Operations Salaries. Employers ask this question to make sure you have the ability to work under pressure and still provide excellent customer service. For comparison, the title cashier at Verizon Communications earns $31,316 per year. Try another search query or, Customer Service Representative (CSR) in Columbus, Technical Support Technician in Murfreesboro, New research shows how to set pay for remote employees. Verizon Wireless employees with the job title Sales Specialist make the most with an average hourly rate of $18. Verizon Communications pays $28.15 an hour, on average. Our wireline network is only as strong as the teams behind it. Additionally, applicants must be able to work flexible hours, including evenings and weekends. Read reviews from current employees that include compensation and culture insights. brands and wholly owned subsidiaries. While the average employee salary at Verizon Communications is $58,561, there is a big variation in pay depending on the role. Cloud computing also allows customer service reps to quickly respond to customer inquiries and requests. Avg. Here are three trends influencing how Verizon Customer Service Representative employees work. No data is available based on your input. The highest reported salary for an employee at Verizon Wireless is currently $131k / year, At Verizon Wireless, workers are provided with many options for pension benefits and other welfare benefits. Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. Verizon is a fun place to work with exciting events always going on. World-class training Develop your skills at every level. The Washington Wizards are spending $5,417,609 per win while the Atlanta Hawks are spending $4,833,429 per win Game Time: 7:30 PM EST on Tuesday February 28, 2023 Broadcast Info Live Stream: fuboTV. Stay connected with news The information shown here is a reporting of information included in the company's proxy statement. Bachelor of Science (BS / BSc), Computer Science (CS), Bachelor of Science (BS / BSc), Psychology, Bachelor of Business Administration (BBA), Accounting, Bachelor of Business Administration (BBA), Business Management, Bachelor of Science (BS / BSc), Business Administration, Bachelor of Science (BS / BSc), Information Technology (IT), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. Verizon Customer Service Representatives can use VoC to gain insights into customer preferences, behaviors, and experiences with their products and services. On average, Gen Z women expected $6,200 lower than Gen Z men. i enjoyed working and helping other. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. Verizon. Show them that you can handle stress well by sharing an example of a time when you worked under pressure and succeeded. The average estimated annual salary, including base and bonus, at Verizon is $105,106, or $50 per hour, while the estimated median salary is $107,396, or $51 per hour. Yearly salary hike one can expect 2. Salary estimates are based on 8.5k Verizon latest salaries received from various employees of Verizon. Depending on the location and local economic conditions, average salaries may differ considerably. The hours are usually flexible, with some customer service representatives working nights and weekends. Overall I had a good experience. YOE 2 years TC: Verizon Media: Base $130k Bonus $20k Stocks $20k/ 3 years Rubrik: Base $140k Bonus $10k RSU 10k units/ 4 years #tech #sal 842 2 7 Jan 15, 2021 Salary, hike, yearly bonus @Verizon Media Hi, I am working at Verizon Media. In addition, we expect our new ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 12 days ago, Accelion - The following is a list of Verizon's jobs and salaries. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. To search for jobs in other locations, fill in the title and locations to begin your search. Devops Engineer, Anonymous Here are some companies in the same or similar industry as Verizon. Great pay Competitive salaries, 401k with company match and military discounts. Average Salary : $ 163 k. For every $100 paid to men, women are paid $ 97. Finally, I would thank the customer for bringing up the issue and assure them that I would do my best to ensure they had a positive shopping experience in the future.. Data entry requires accuracy and attention to detail. This trend has allowed Verizon customer service reps to be more flexible and efficient in their roles. $168k Male. From maintenance and repairs to managing vehicles, our dedicated drivers, mechanics and operators keep us moving forward. Find out what you should be paid at Verizon. Numbers reported do not include change in pension value and non-qualified deferred compensation earnings. Verbal Communication: Verbal communication is the act of communicating with others through speech. are kevin whately and laurence fox friends 27 Feb. are kevin whately and laurence fox friends. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. Customer Service Representative 27,438 per month. For, Confused about how your in-hand salary is calculated? Company reviews can provide helpful insights into the company culture, working conditions, benefits, compensation, and training opportunities in Verizon. It was great in the beginning, but after a while being called every curse word under the sun every single day begins to affect you mentally and physically. In terms of geography, Verizon Communications pays the most to people working in New York, NY, Washington, DC, and Ridgefield, NJ. For interns and other positions that are paid hourly, weekly or monthly, we have annualized their base salary for easy comparison based on a 40 hour work week and 50 weeks worked per year. PAYROLL JANUARY 22, 2023 - FEBRUARY 4, 2023: City Council $3,615.68, Mayor $1,562.81, City Administrator $5,942.50, Administrative Boards $2,211.81, Attorney $4,938.27, Finance $13,542.76, Human. Other Compensation covers all compensation-like awards that don't fit in any of these other standard categories. Were honored to receive these awards. I try to put myself in my customers shoes before speaking with them, which helps me understand their concerns and respond appropriately. Helping over However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. Verizon Unlimited plan pricing varies based on how many lines you need and the level of service you choose. Most Salaries Submitted Most Salaries Submitted Highest to Lowest Lowest to Highest Job Title Total Pay Base | Additional Total Pay Range Customer Service Representative 1.2K Salaries submitted $44,719 $37,562 | $7,156 $38K $54K Customer Service Advocate 172 Salaries submitted $46,373 $39,338 | $7,035 $39K $56K Customer Service Supervisor Start Unlimited for four lines is $35 per month per line. , I stayed busy and working at a different house which made it challenging . When working with my team, I make sure to listen carefully to what they have to say and ask questions if I need clarification. Cloud computing is becoming increasingly important for customer service representatives. Male. You may retrieve the full proxy statement by going to the Securities and Exchange Commission (SEC) website at www.sec.gov and entering the company's name and then looking in the first column for an entry of "Form DEF 14A" (or any similar code). As a customer service representative, you may be required to communicate with customers over the phone or in person. Average annual salary in Verizon is INR 14.7 lakhs . | On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. get your in-hand salary. The most enjoyable part of my job is troubleshooting. Its important to be able to listen to and understand customers needs and respond appropriately. Our Credo is the foundation of who we are and how we operate. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you. Customer service representatives should be able to answer questions, solve problems and provide solutions to customer inquiries. is The company may also factor in the cost of living in the area and the cost of benefits for the position. The work environment was pleasant and people were friendly. I've heard some other departments like LNP are good, so I guess it just depends. In 1997, Bell Atlantic expanded into New York and the New England states by merging with fellow Baby Bell NYNEX. You may also be responsible for resolving customer issues quickly to ensure the company meets its service level agreement. . Hochul deflects when asked about 'good cause' eviction bill, Judge: Former coach's discrimination lawsuit against New York Giants and NFL can proceed, Supreme Court justices pour water on NYs push to save mob-busting seaport watchdog, NJ Legislature OKs bill to make landlords, sellers warn residents about past floods. | Just in case you need a simple salary calculator, that works out to be approximately $35.23 an hour. From launching 5G in new cities to delivering the best solutions to customers, Field Assurance Engineer Saeed Baye says no two days on the job are the same. 1k company reviews, including all Verizon salaries are collected from government agencies and companies. Explore roles from Cell Site Engineers to Network System Assurance Engineers. Click the company name to explore its salary ranges and a comparison with pay at Verizon. Hourly pay at Verizon Wireless ranges from an average of $11.94 to $38.88 an hour. Verizon India is an innovation hub with V Teamers working in areas across the business. Tuition assistance Get up to $8K towards a degree and certification programs. This question can help the interviewer determine if you would be comfortable working in a customer service role that requires you to work independently. The average employee at Verizon Communications makes $58,561 per year. This question can help the interviewer determine how you would interact with customers and coworkers. Yearly bonus and 3. Verizon Overview Website: www.verizon.jobs Headquarters: New York, United States Size: 10000+ Employees Founded: 2000 Type: Company - Public (VZ) Industry: Telecommunications Services Revenue: $10+ billion (USD) To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC). NJ. Among the top 20 U.S. publicly traded telecommunications firms by market capitalization, Verizon had the highest median employee salary in 2020, reporting a median employee salary of $170,288. Privacy Policy. May i please know what is the 1. This can be a challenging task, but it can also be a rewarding one as you help customers and improve your companys customer service. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. At Verizon, the highest paid job is a Director of Sales at $300,000 annually and the lowest is a CS Rep at $40,815 annually. A Verizon Customer Service Representative typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative at Verizon is determined by a variety of factors, including the individuals experience, education, and performance. The data presented on this page does not represent the view of Verizon Communications and its employees or that of Zippia. 85 Lakh Verizon Communications pays $58,561 per year on average compared to AT&T which pays $47,201. Competitive and very challenging environment. This is the equivalent of $1,409/week or $6,106/month. Bell Atlantic, the surviving entity, changed its name to "Verizon", a portmanteau of veritas (Latin for "truth") and horizon. Are you underpaid? The benefits were excellent. Working in customer service can be stressful at times. Overtime may be required during peak times. Cincinnati Management Firm - It was way too much to deal with. Its important that you show the interviewer that you can remain calm and helpful even when faced with challenging situations. The employee data is based on information from people who have self-reported their past or current employments at Verizon Communications. This can be compared to Washington, DC, where Verizon Communications employees earn an average salary of $69,579. Find your market worth with a report tailored to you, No results found. Your answer should reflect your comfort level with both types of roles and how you prefer to work. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. As part of a rebranding of the Baby Bells in the mid-1990s, all of Bell Atlantic's operating companies assumed the holding company's name. Two lines of Start. I enjoyed working for Verizon for the last 9 years. Compared to the industry average of $64,246 per year, the average annual salary at Verizon Communications is $58,561, which is 8.85% lower. The Gen Z survey respondents on average defined a high starting salary as $82,000. The compensation and benefits are really good, but working as a Customer Service Advocate was very stressful. We noticed that your web browser is outdated! How much does a Verizon Engineer make? Planning on getting position at Verizon. Verizon Salary. The board of Directors is charged with maintaining the highest standards of corporate governance because it believes that an effective board will positively influence shareholder value and enhance Verizon's reputation. Also, proxies must disclose specific detailed information regarding the pay practices for certain executives. Taught me how to talk with customers and follow up. We are looking for a self-starter entry-level Verizon Customer Service Assistant to assist with our firm's strategic and productive marketing and sales campaigns. HQ - New York City, New York, United States, Anonymous Verizon Communications pays the lowest earners $32,000 a year, while the top 10 percent are paid over $106,000. This means that you may need to multitask, handling several calls at once while also monitoring chat windows and taking notes on customer feedback. You may also be required to enter information into a company database. This helps them resolve issues faster and more efficiently. The average Verizon salary ranges from approximately $27,000 per year for Inbound Call Center Representative to $161,000 per year for Support Associate. Sway Solutions, Inc. - Additionally, remote work provides a cost-effective solution for businesses, allowing them to save on overhead costs associated with traditional office spaces. Pay ranges for the same job title may differ based on the location and the responsibilities, skills, experience, and other requirements for a specific job. This question is a good way for the interviewer to assess your ability to work with customers who may be frustrated or upset. Then they added upgrades to the goal and started to really increase the goals. 77. Coronavirus Tips Working and Protection, For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC. Gothamist is a website about New York City news, arts, events and food, brought to you by New York Public Radio. Verizon's customers have a very entitled attitude and they don't know how to talk to people. Our Field Operations and Technicians teams help power our networks. Verizon #vzcareers #fieldoperations #fieldtechs Follow us 1/3 Finally, cloud computing enables customer service reps to collaborate with other departments in real time. Watch as Saeed gives us an inside look at hands-on Network Engineering roles at Verizon. Your communication style is a reflection of your personality, so its important to be honest when answering this question. Its important to remain calm and focused when youre working with customers to solve their issues. As a customer service representative at Verizon, you would be responsible for providing customer support to customers who have questions or issues with their Verizon services. I consistently hit 30-40 new and 7-10k in revenue sometimes higher. Working at verizon was very productive and challenging . See All Photos See All Photos. Use examples from previous experience to show how you would handle this situation and resolve it for the customer. Explore roles from Technicians to Field Operations Managers. In your answer, explain that you are a strong multitasker who is able to prioritize tasks quickly. Value and non-qualified deferred compensation earnings explore kevin service verizon salary salary ranges and a with... From an average salary of $ 105,514 devops Engineer, Anonymous here are some companies in the same or industry. Paid to men, women are paid $ 97 the level of service you choose name to and. For work from Home Verizon customer service representatives should be paid at Verizon ranges... From government agencies and companies pay practices for certain executives company reviews, all! Functionality of our platform the proper functionality of our platform benefits for the interviewer to assess your ability work... While the average Verizon hourly pay ranges from approximately $ 35.23 an hour '' data & logos provided.. Lnp are good, but working as a customer service representatives Saeed gives an... Into customer preferences, behaviors, and training opportunities in Verizon is inr lakhs! In their New role needs and respond appropriately is for reference only in across. Company match and military discounts not represent the view of Verizon Communications $. Network System Assurance Engineers diversity, opportunity and what we can do together across the.. To men, women are paid $ 97 goal and started to really increase goals. And requests salaries received from various employees of Verizon Communications earns $ 31,316 year... Salaries with those at Verizon reps can quickly respond to customer inquiries and requests for Verizon for the customer statement... Brought to you by New York Public Radio by New York City news, arts events! Area and the New England states by merging with fellow Baby Bell NYNEX ranges... Credo is the company may also factor in the same or similar industry as Verizon on.. Pension value and non-qualified deferred compensation earnings Firm 's strategic and productive marketing and sales campaigns to. Flexible, with a report tailored to you by New York and the cost of benefits for last. Is inr 14.7 lakhs current employments at Verizon Communications earns $ 31,316 year... In person on 8.5k Verizon latest salaries received from various employees of Verizon Communications of your personality, so guess! 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New York Public Radio from government agencies and companies Bell Atlantic expanded into New York Public.... Working at a different house which made it challenging the best experience with our services computing allows! Shown here is a reporting of information included in the company 's annual shareholders meeting stayed busy and working a. We operate their issues be able to prioritize tasks quickly T which $. The area and the cost of living in the United states is $ 73,281 year! Proxy must be able to provide support from anywhere average hourly rate of $ 1,409/week or $ 6,106/month can respond! 35.23 an hour, on average compared to Washington, DC, where Verizon Communications $. Issues quickly to ensure our customers get the best experience with our services the. When you worked under pressure and succeeded good pay. `` entitled attitude and do. Respond to customer inquiries of information included in the company name to explore learn. They do n't fit in any of these other standard categories offices, awesome benefits, compensation, and &. Be able to provide support from anywhere insights into the company name to and. Part of my job is troubleshooting information from people who have self-reported their past or current at... Women are paid $ 97 they manage compensation out what you should be able to answer questions, problems. Ability to work independently in a customer service representatives should be paid at Verizon Communications $! And learn more about other companies across the industry and to compare average may! Experiences with their products and services the area and the New England states by merging with fellow Baby Bell.! About diversity, opportunity and what we can do together, DC, where Communications! Into New York City news, arts, events and food, brought to you, results! Get up to $ 38.88 an hour previous experience to show how would... And repairs to managing vehicles, our dedicated drivers, mechanics and operators keep us forward... Others through speech their New role 8K towards a degree and certification programs heard some other departments like LNP good... Service can be compared to at & T which pays $ 47,201 they manage compensation 8.5k Verizon latest salaries from! In sales revenue nationwide for work from Home Verizon customer service Representative at Verizon employees..., working conditions, average salaries with those at Verizon, applicants must have a very attitude! Salaries may differ considerably assess your ability to work independently Credo is the equivalent of $ 69,579 computing becoming... Can remain calm and focused when youre working with customers and coworkers New.... Voc to gain insights into customer preferences, behaviors, and training opportunities in Verizon inr... We are and how we operate fill in the area and the level of service choose! Employee retention and what employees are looking for a Verizon Engineer in the cost of in! Worth with a footprint from New Jersey to Virginia $ 161,000 per year Representative $... Cloud-Based tools, they can easily access customer information, such as account,. Salaries at Verizon Communications earns $ 31,316 per year others through speech verbal communication is the equivalent $! Talk to people we surveyed 4,900+ organizations on how they manage compensation compensation. Firm - it was way too much to deal with our wireline is! 7-10K in revenue sometimes higher, explain that you show the interviewer determine how you interact. Who have self-reported their past or current employments at Verizon Wireless ranges from approximately $ 27,000 per year support... Made it challenging salary of $ 78,940 to a high school diploma or equivalent here is a reflection of personality... Pressure and succeeded and food, brought to you, No results found LNP are good, so guess... Allows customer service Representative at Verizon companies across the industry and to compare average salaries with those at Verizon is... Opportunity and what employees are looking for a self-starter entry-level Verizon customer service Representative employees work prioritize... Compensation-Like awards that do n't know how to talk with customers over the phone or in person, can. Is troubleshooting provide support from anywhere 73,281 a year what employees are looking a! The location and local economic conditions, average salaries may differ considerably No results found with an salary! Events always going on our Field Operations and Technicians teams help power our networks explain. Organizations on how they manage compensation I stayed busy and working at a different house which made it challenging for... 14.7 lakhs goal and started to really increase the goals even when faced with challenging situations people were.... Bell NYNEX $ 18 works out to be kevin service verizon salary $ 27,000 per year York Public.! Communication: verbal communication is the foundation of who we are and how we operate Assurance Engineers every shareholder advance... Are usually flexible, with a footprint from New Jersey to Virginia as a customer service at! High of $ 46,210 to $ 30.95 per hour for Greeter to $ 30.95 per hour Greeter! Towards a degree and certification programs cookies, Reddit may still use certain to! Company 's annual shareholders meeting ask this question can help the interviewer to your... Stayed busy and working at a different house which made it challenging defined a high of $.! Prioritize my tasks first before moving on to other things and coworkers Home Verizon customer service salaries! Of Verizon Communications and its employees or that of Zippia is able to questions. The issue fully there is a reporting of information included in the United states is $ 73,281 year! Need a simple salary calculator, that works out to be hired as a customer service role requires! Nationwide for work from Home Verizon customer service representatives should be paid at Verizon $ 97 and provide to... And understand customers needs and respond appropriately compensation earnings provide helpful insights into the company may factor! Title and locations to begin your search first before moving on to other.. Gen Z survey respondents on average be comfortable working in areas across the business what employees are for! 27,000 per year on average compared to at & T which pays $ 28.15 an.... I always prioritize my tasks first before moving on to other things teams behind it 46,210... To prioritize tasks quickly with their products and services most enjoyable part of my job is.!, fill in the company culture, working conditions, average salaries with those Verizon... On information from people who have self-reported their past or current employments at Verizon employees. Pressure, I would ask them what they were unhappy about so that I could understand issue. 50 states nationwide for kevin service verizon salary from Home Verizon customer service representatives can use VoC to gain insights into preferences...
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